Satisfaction guarantee
We pride ourselves in offering the finest inspection services in Northwest Michigan and beyond. In essence, the satisfaction guarantee says that if a client is dissatisfied with a Traverse City Home Inspections inspector or the written report, that the client may choose to have the property re-inspected by one of our competitors, and Traverse City Home Inspections LLC will pay for it. Pretty simple.
Does anyone else offer this kind of guarantee? No way.
Are we that confident that you will be satisfied with our inspection services? Absolutely!
PLEASE NOTE: Home inspectors are not intended to guarantee the performance of any of the variable components of your home.
Our Guarantee
If the client is not satisfied with the quality of an inspection performed, Traverse City Home Inspections LLC will provide for a reinspection of the property by an outside inspection company.
To exercise this option, the client must submit a request for a reinspection in writing to the company via mail, fax, or email within 48 hours of having received the final written inspection report. Traverses City Home Inspections LLC will pay the fees charged for the reinspection, up to the amount of the total inspection fee paid to Traverse City Home Inspections LLC, subsequent to receiving a duplicate copy of the reinspection report.
Client will be responsible for any charges arising from the reinspection that are over and above the amount paid to Traverse City Home Inspections LLC under the agreement contract. Clients who receive a reinspection from an outside inspection company under the provisions of this guarantee shall accept it as full settlement for any and all claims against Traverse City Home Inspections LLC.